Privacy Policy

Last Updated: January 2025

Mental Bytes values your privacy and is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

Mental Bytes ("we," "us") is the data controller for the personal data collected through our Platform.

2. Personal Data We Collect

1. Account Information: Name, email address, and account credentials.
2. Session Data: Anonymous conversation transcripts (if saved by you).
3. Technical Data: IP address, device type, and browser information.
4. Payment Data: Processed securely by third-party payment providers.

3. How We Use Your Data

We use your data to:

1. Provide and improve the Platform.
2. Facilitate peer and coaching sessions.
3. Send communications related to your account.
4. Ensure security and prevent fraud.

4. Legal Basis for Processing

We process your data based on:

1. Your consent (e.g., saving session transcripts).
2. Contractual necessity (e.g., providing paid services).
3. Legitimate interests (e.g., enhancing our services).

5. Data Sharing

We do not sell or rent your personal data. We may share data with:

1. Service providers (e.g., payment processors).
2. Legal authorities (when required by law).

6. Data Retention

1. Personal data is retained only as long as necessary for the purposes stated.
2. You can request deletion of your data at any time.

7. Your Rights

Under GDPR, you have the right to:

1. Access your data.
2. Rectify inaccurate data.
3. Request deletion of your data.
4. Object to or restrict data processing.
5. Data portability.
6. Lodge a complaint with a supervisory authority.

8. Cookies

Our Platform uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

9. Security Measures

We implement strict measures to protect your data, including encryption and secure storage. However, no system can guarantee absolute security.

10. Third-Party Links

Our Platform may contain links to external sites. We are not responsible for their privacy practices.

11. Changes to this Policy

We may update this Privacy Policy periodically. Updates will be posted on the Platform.

For privacy-related inquiries, contact us at: hello@mentalbytes.org